JetBlue has built a reputation for offering a premium experience in the skies, even in economy (Core) class.
But recent changes to their transatlantic flights have sparked conversation among frequent flyers. The airline has officially replaced hot meals with chilled options for coach passengers on their flights between the U.S. and Europe, causing some disappointment.
A Cool Shift in Coach
JetBlue customers flying in economy class (Core) on transatlantic routes will no longer receive hot meals. Instead, they’re being offered chilled meal options like grain bowls, salads, and sandwiches. This move marks a significant shift from their earlier approach of providing hot meal service on long-haul flights, which set them apart from many competitors.
Why the Change?
According to JetBlue, this shift is designed to streamline in-flight service and improve the dining experience. The airline claims that the new chilled meals are “chef-curated” and offer fresh, high-quality ingredients. They argue that cold meals are not only easier to prepare and serve at 35,000 feet but also reduce the need for extensive galley equipment, which can save space and cut down on aircraft weight—potentially leading to fuel savings.
What’s on the New Menu?
JetBlue’s Core class transatlantic menu now includes items such as Mediterranean grain bowls, chicken Caesar salads, and fresh sandwiches. For instance, on a flight from New York to London, passengers might find options like a cold chicken sandwich with roasted red pepper or a grain salad topped with feta and olives.
While these chilled meals may be fresher and lighter than traditional plane food, some travelers are disappointed that the airline has abandoned the hot meals that had previously been part of the transatlantic Core class experience.
What About Other Classes?
For those flying in JetBlue’s Mint class—its premium offering—there’s no need to worry. JetBlue has retained its more elaborate dining experience in Mint, including hot meal options. The Mint menu, available for October and November 2024, features a range of dishes, such as roasted salmon, braised beef, and herb-roasted chicken. Mint passengers can still expect the more luxurious, multi-course meal service that the airline is known for, complete with small plates and decadent desserts.
In fact, JetBlue’s Mint dining experience, with its tapas-style selections and carefully curated cocktails, remains a highlight for premium travelers. The decision to move to chilled meals in economy does not impact the Mint experience, allowing the airline to continue differentiating its premium cabin from its economy offerings.
A Step Back or an Upgrade?
Opinions are divided on JetBlue’s decision. Some travelers feel that chilled meals offer a fresher, healthier alternative to the typical hot dishes served on most airlines, which can often be bland or overcooked. On the other hand, many Core passengers feel that hot meals on long-haul flights are a basic expectation, especially on routes that take up to seven hours or more.
While the new menu options may appeal to those looking for lighter fare, others are missing the comfort of a hot meal, particularly on overnight flights. For many, the shift to chilled meals feels like a step backward in terms of passenger comfort and value.
How Do Other Airlines Compare?
JetBlue’s decision to remove hot meals from its economy class transatlantic service places it in line with some other budget airlines, but it also sets it apart from competitors that continue to offer hot meals on similar routes. Major carriers like Delta, American Airlines, and British Airways still provide hot meals for economy passengers on transatlantic flights, making JetBlue’s move more of an outlier among traditional airlines.
However, JetBlue still offers perks in economy that many budget airlines don’t, such as free in-flight Wi-Fi and more generous legroom. The airline is banking on these extra comforts, combined with their new chilled meal options, to keep Core passengers satisfied.
Sustainability Considerations
One reason JetBlue has given for the change is sustainability. Chilled meals reportedly generate less waste compared to hot meals, which require more packaging and disposable containers. Additionally, without the need for extensive ovens or heating equipment, the airline can potentially reduce its carbon footprint by saving on energy and weight.
The airline’s focus on eco-friendly practices has earned it praise in some circles, but the question remains: Are passengers willing to trade off a hot meal for greener skies?
What’s Still the Same?
Despite the shift in meal service, JetBlue’s Core class transatlantic experience still includes perks like free snacks, drinks, and Wi-Fi, as well as in-flight entertainment. Their seats remain among the most spacious in the industry, with more legroom than many competitors offer in economy class.
Will This Change Stick?
While it’s still too early to say if JetBlue will continue with chilled meals in the long run, the airline has indicated that it’s open to passenger feedback. If enough customers express dissatisfaction with the new meal options, JetBlue may reconsider or revise the menu to include a mix of hot and cold options in the future.
How to Make the Most of It
If you’re flying JetBlue Core on a transatlantic route and are concerned about chilled meals, there are still ways to ensure a comfortable experience. Consider packing a few snacks or a meal of your own if you prefer something hot, and be sure to check JetBlue’s online menu ahead of time to see what’s available on your flight.
The Final Word
JetBlue’s decision to ditch hot meals for chilled options on transatlantic flights may have disappointed some loyal customers, but the airline remains committed to offering a high-quality flying experience overall. While cold grain bowls and sandwiches might not be everyone’s idea of a perfect in-flight meal, the airline’s focus on fresh ingredients, sustainability, and passenger feedback shows that they’re still aiming to innovate and improve.
Time will tell whether travelers warm up to the idea of chilled meals or if JetBlue will eventually bring back the hot dishes they once enjoyed.
Image Credit: Shutterstock / Coby Wayne.
The content of this article is for informational purposes only and does not constitute or replace professional advice.
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For transparency, this content was partly developed with AI assistance and carefully curated by an experienced editor to be informative and ensure accuracy.
